Ordering information

We welcome orders from individuals in the UK and Europe. We aim to keep as many products as possible in stock for immediate despatch. When an item is not in stock we will normally receive it from Germany in 7-10 days, and despatch to you as soon as it arrives. If you need an accurate delivery date please contact us for further information. All accepted orders will be fulfilled within 30 days. We reserve the right to cancel any order we deem to be inaccurate, fraudulent, unavailable or for any other reason. We will respond to any enquiries within 48 hours. Bona fide trade customers are welcome to contact us for terms.


Payment

Unless you have an account with us, payment in full must be made at the time of ordering. We accept debit and credit cards, cheques (GBP only), bank transfer and Paypal.


Finance



UK orders can be financed in association with V12 Retail Finance. Simply add items to the cart and choose "V12 Finance" as the payment method during checkout for details. Choose your terms and apply online for an immediate decision.

Available terms are:

0% over 12 months, 7.9% over 24 months or 15.9% over 36 months, all with a minimum deposit of 10% (minimum loan £250).

Example: Alloy wheel set £2,495.00. Deposit £249.50 followed by 12 monthly payments of £187.13. Total payable £2495.00, APR 0%.

Rossiters Ltd is authorised and regulated by the Financial Conduct Authority, our firm reference number for consumer credit is 673063.  Rossiters Ltd is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation, their reference number is 312143. You can check this on the FCA Register by visiting the www.fca.org.uk or by contacting the FCA direct on 0800 111 6768.


Returns

Unused products may be returned within 14 days for a full refund. The purchaser is responsible for the cost of return and this cost will not be refunded unless agreed by us in advance. Please contact us for a Return Authorisation Number prior to returning any products. Items that have been fitted, painted, used or modified will not be accepted for return.